Specialising in the art of new client acquisition and candidate sourcing
Win more business with real people or generate leads using our voice bots, 95% of people don't realise they are speaking to a bot
Whenever opportunity calls, we are always there to answer.
We deliver Inbound call handling and email response services, along with digital customer support and outbound call centre services
All organisations need a clear strategy for handling their customer queries. Our range of inbound call, email and web chat services means that no query needs to go unanswered.
BDS has highly trained live agents who have experience working across B2B and B2C campaigns with equal effectiveness.
Your Software is amazing however it can be very challenging when trying to get it in front of you clients, BD Services has a proven track record in creating sales opportunities, through lead generation, appointment booking and demo bookings.
“Working with the team at Bdservices helped me engage with customers in ways I never thought was possible. We are forever looking for ways to convince our potential clients to learn more about our software and run through our trial period. The team at Bdservices took an enormous amount of time to help understand our product and used this knowledge to both engage with new customer and build up a rapport. We have found their efforts have both boosted our brand awareness and sales enquiries. BDservices are very unique in their approach and understand the discipline needed to engage with your clients in a professional manner.”
Sam Uddin
Opportunity never sleeps. With BD Services, you will never miss any opportunity again! Round-the-clock customer support can help increase client satisfaction and revenue. With a live answering service available 24/7, BD Services ensures that your clients receive the help they need. We understand the importance of every customer, and that is why we have stringent SLAs.
We often get clients with amazing software or services, here at BD Services we are passionate about the end results of your campaign, so we are always consulting, ideas, concepts and adapting processes to ensure maximum results with our in-depth knowledge of multiple industries and effective go-to-market strategies your business is in the best of hands for ultimate success.
We help you service, acquire & retain customers. BD Services specialised, comprehensive call centre service helps your business provide real and permanent value to your customers. Our highly-trained agent teams will be ready to assist your customers and clients around the clock, providing expertise and increasing your bottom line.
We can quickly respond to your changing needs and business expectations thanks to our specialised technology, including advanced call flow scripting. In addition, we commit to finding new ways to keep our process and your businesses ahead of the curve. Through this, we create a valuable experience for your business and customer service needs.
We are committed to growing your business through the provision of class-leading call and contact centre services. With BD Services, you’ll get the ROI you deserve. Our agents blend competency, efficiency, and empathy to continuously provide professional service, from phone answering to lead generation—every caller connects with a skilled customer service representative.
We act as an extension of your company, caringly handling your customers' calls as if they were our own. We offer support during peak hours, answering overflow calls from your in-house team or managing marketing campaign-related calls. Only ever providing highly-trained, knowledgeable and experienced call centre experts that you can rely on to get your key message across.
We anticipate the needs of your business. We can scale up our Call Centers to any degree of the campaign, both inbound and outbound, for campaign-oriented projects. We can then scale back down once the campaign is over.
You don’t have to worry about the long queue because our call centre can handle over 20,000 calls each day.
We understand productivity is reduced by 30% and although this does not sound like much but imagine 30% more leads, sales opportunities or deals what would that mean for your growing business.
BD Services are committed to helping your business reach its potential through maximising productivity by offering our staff a fun, friendly and vibrant office to work from because happy people sell more.
Our call centre has a maximum capacity of 1000 agents around the globe that are trained and managed for the best results. As a result, you will benefit from:
BD Services is on hand to support your business and provide your customers the best customer experience, with Inbound & Outbound call management services, from our reliable and skilled call centre team of agents.
Bringing call centres back to the UK
First Floor, 2 Hampton Court Road, Harborne, Birmingham B17 9AE Tel: 0121 798 0088
