Contact Us

We’re here to help!

Call us

0330 043 0055

Talk to Us

How can we help your business to grow?

Whether you’re new to BDS, one of our customers or just want to ask some questions we’d love to have a chat.

Address:

The Mansion
27 Frederick St
Birmingham,
West Midlands
B1 3HH

Email:

enquiries@bdservices.co.uk

Opening Hours:

Monday – Friday
9am – 5pm

Frequently asked questions

We can use the existing systems you have in place such as Zendesk, Freshdesk, Salesforce, Woocommerce, Shopify, Helpscout, Kayako, Gorgias, Front, Intercom, Drift, Kustomer, Olark … the list goes on!

Don’t worry. We can work with you to develop the perfect solution to suit your needs.

Whether you want us to handle a certain segment of live chats from your website, or every support enquiry your customers send – we will ensure we meet all of your requirements.

We can use the existing systems you have in place such as Zendesk, Freshdesk, Salesforce, Woocommerce, Shopify, Helpscout, Kayako, Gorgias, Front, Intercom, Drift, Kustomer, Olark … the list goes on!

Or, if you don’t already have a support system in place, we can onboard you into our Salesforce platform – inclusive to our monthly price!

We work across multiple channels to ensure your customers can always gain support via their preferred channel!

Many of our customers utilise phone, email, live chat and social media channels. We’re also able to offer WhatsApp and SMS support.

We also work across a number of CRMs and Support systems (Zendesk, Freshdesk, Salesforce, Woocommerce, Shopify, Helpscout, Kayako, Gorgias, Front, Intercom, Drift, Kustomer, Olark … the list goes on!), so onboarding is painless and hassle-free.

Absolutely, we can provide you with our NDA or review yours for signature before discussing your product/service.

Just open a live chat with us or email enquiries@bdservice.co.uk and we can get started.

Yes, we would love to show off our offices and staff, feel free to contact us and book in a visit

Send us a message, or give us a call on 03300430055

We’ll talk through how you’re currently supporting your customers and discuss your requirements for an outsourcing partner.

From there we will share a quote with you for your review via email.

We can start handling your support interactions in as little as one week!