Global Call Centre

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0121 798 0088

Outsourced Customer Contact Centre Services

We deliver Inbound call handling and email response services, along with digital customer support and outbound call centre services

Inbound Call Services

All organisations need a clear strategy for handling their customer queries. Our range of inbound call, email and web chat services means that no query needs to go unanswered.

Active Outbound Services

BDS has highly trained live agents who have experience working across B2B and B2C campaigns with equal effectiveness.

Services we offer include
Lead Generation

Your business is built on finding new customers. We help you identify and contact new opportunities without any extra time and resource dedication.

Customer Services

We can offer your custoomers a robust, reliable and scalable Customer Services operation. Our turnkey solution is fully bespoke to your business needs.

Product Recall

If your business is in the unfortunate position of having to recall a product, outsource your call handling to BD Service. We will ensure your consumers receive a professional, empathetic response, that will reassure them.

Cold Calling Telesales campaigns B2B & B2C

Telemarketing is a swift and cost-effective way to get your corporate voice heard by key decision-makers. We work with you you maximise the effectiveness of your campaigns.

Appointment Setting

Our experienced outbound teams will call your potential customers using profiled and targeted data lists of specific companies to make qualified appointments for your sales teams.

Demo Bookings (SaaS)

Nothing is more important than making a good first impression. We help your potential customers become more familiar with your platform/product and its features.

We have a team ready to serve you

BD Services is on hand to support your business and provide your customers the best customer experience, with Inbound & Outbound call management services, from our reliable and skilled call centre team of agents.